Service for hut tubs
When you have hot tub problems you want results quickly, inexpensively and at your convenience. We go well beyond that type of service for you. Please fill out our service request form if you need service for your hot tub or sauna.

Our service philosophy

  • We believe that selling you a hot tub is only the beginning of an ongoing relationship
  • We are here to help you get set up properly from the get-go with everything from electricians for proper wiring to hot tub maintenance
  • We will explain how your tub works mechanically so you understand what to expect
  • We teach you hot tub setup after your tub is properly wired
  • We tell you how to add chemicals and advise you carefully on how to maintain your tub with the least amount of hassle and time to keep it clean
  • We teach proper care of your expensive filters so you get the most use out of each one and protect your delicate electronic components from damage
  • We are environmentally oriented and don’t like to see waste of time, money, energy, fuel or labor
  • We can conserve your time, money and downtime, and are glad to do it
  • We are timely in our service and minimize your wait time by prioritizing service to our customers before those who did not buy their hot tub from us


Our service expertise

  • We have factory-trained personnel on hand to solve mechanical problems
  • We have thousands of dollars in parts in our store and on our service trucks
  • We know how to solve problems


With more than 30 years in business, we are experts

  • In helping solve our customer’s problems
  • And helping you prevent them from occurring in the first place


We want to help you make sense of our immature industry

  • The industry is only about 30 years old and has not matured
  • There are 150+ manufacturers making about 400,000 tubs per year in the United States
  • Needless to say, some are a lot better at making quality tubs than others
  • With many hundreds of dealers, there are differences of opinions, quality, directions for use, choices of chemical programs and beliefs about how best to take care of customer needs
  • We are here to help you make your choices – based on awareness and knowledge of the hot tub industry and its products


If you have any questions at all regarding our commitment to service, please don't hesitate to contact us.